Your business will be affected by the new rules if you:

  • buy goods from an EU seller and bring them into the UK
  • send goods you’ve sold to a buyer in an EU country
  • haven’t exchanged money but need to move equipment that you use for your business, between the UK and the EU.


You can now apply for the SME Brexit Support Fund. Smaller businesses can get up to £2,000 to pay for practical support, including training or professional advice to adjust to new customs, rules of origin and VAT rules when trading with the EU.

You can attend HMRC webinars to help adjust to the new rules and keep your business moving.

Exporting: what you need to do to keep your goods moving:

An overview of the actions you need to take now before you export goods from Great Britain to the EU and move goods between Great Britain and Northern Ireland.

Key processes include – zero-rated VAT, customs declarations, using an intermediary as well as licences, certificates, and authorisations.

Please registerto take part if you’re planning to export.

Customs Import Declarations: an overview:

If your business needs to make customs import declarations on goods you’ve imported since 1‌‌ ‌January, this webinar helps you to understand what’s needed for simplified declarations, supplementary declarations, and delayed import declarations.

Please registerto take part if you’re planning to import.

Trader responsibilities when using an intermediary:

This webinar explains your responsibilities as a trader, if you choose to use an intermediary to complete import or export declarations for your business. These are complex and an intermediary can save you a lot of time.

Please registerto take part if you’re planning to import or export.

Importing: what you need to know about Staged Controls:

This webinar takes you through the three stages of the new border controls introduced from 1‌‌ ‌January‌‌ ‌2021, and what actions you need to take for each stage.

Please registerto take part if you’re planning to import.

You can also:

  • watch HMRC videos on HMRC’s YouTube channelto familiarise yourself with the new customs processes and what you need to do before you trade goods with the EU
  • use the trader checklistto make sure you’re familiar with the new rules that affect you
  • use HMRC updated guidesto understand the new customs and VAT requirements when moving goods between the UK and EU countries
  • sign-up to the Trader Support Serviceif your business is moving goods between GB and Northern Ireland and use their suite of educational products – including online training modules and webinars for support with the Northern Ireland Protocol
  • ask and get answers to specific questions about HMRC processes for importing or exporting, by visiting customer forums
  • watch webinars and videos from other government departmentsto support you
  • you can also sign up to HMRC weekly email updates on ‘News and information about importing and exporting with the EU‘, providing hints and tips for businesses like yours, getting used to the new rules for importing and exporting.


Contact HMRC

Call HMRC Customs & International Trade helpline on 0300‌‌ ‌322‌‌ ‌9434, for more help with importing, exporting or customs reliefs. The helpline is open‌‌ ‌from 8am‌‌ ‌to‌‌ ‌10pm‌‌ ‌Monday‌‌ ‌to‌‌ ‌Friday and‌‌ ‌from 8am‌‌ ‌to‌‌ ‌4pm at‌‌ ‌week‌‌ends.

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